To address a technical inquiry to the NEC support team, please select the relevant NEC Call Centre.
For Versa notebook, PowerMate desktop, Express5800 server in the country of purchase:
Contact the EMEA NEC Call Centers
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UltraCare Fault Tolerant European Call Centers
| Countries | Phone numbers | Time slot |
| Belgium | 02 620 00 56 | 09h00 - 18h00 |
| Germany | 06929 - 993480 | 09h00 - 18h00 |
| France | 0825 86 21 21 | 09h00 - 18h00 |
| Italia | 0238 591 314 | 09h00 - 18h00 |
| Luxembourg | +32(0)2 620 00 56 | 09h00 - 18h00 |
| The Netherlands | +31 (0)20 72 19 073 | 09h00 - 18h00 |
| Austria | +49(0)692 999 34 80 | 09h00 - 18h00 |
| United Kingdom | 0870 9018000 | 09h00 - 18h00 |
| Rest of Europe | +31 (0)20 72 19 072 | 09h00 - 17h00(CET*) |
| *CET = Central European time |
Numbers in [ ] indicate country code and are not required for calls within the Services providing countries. Numbers in ( ) are not required for calls from outside the Service providing countries.
For Versa notebook, PowerMate desktop, Express5800 server outside the country of purchase:
Contact the International NEC Call Center
UltraCare International Call Centers
| Countries | Phone numbers |
| Australia | [61]-(0)2-9313-0055 or 1-300-780-103 |
| Canada | |
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1-801-578-5103 |
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1-800-632-4525 |
| Hong Kong | [852]-2-369-0335 or [852]-2-795-5333 |
| Japan | |
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[81]-(0)44-813-2084 |
| Malaysia | |
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[60]-(0)4-508-6279 |
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1-300-88-2188 |
| New Zealand | 0800-200-632 or [64]-9-414-5637 |
| Singapore | [65]-4803-803 |
| Thailand | [66]-2-259-1192 |
| United State of America | |
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1-877-632-0064 |
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Laptop International Coverage
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| Phone numbers | ||
| +31(0)20 72 19 072 | ||