Business communications have become even more complex and employees have several peripherals, applications and face to face interactions to manage in order to remain connected in a productive manner.
For a growing number of employees, the working day doesn’t just run between 9am and 5pm, but 24 hours a day and knows no geographical borders (employees spend less time socializing in order to work). In this context, communication and decision making is more complex when time is an issue.
The incapacity to communicate with others at crucial moments leads to a number of consequences and a lack of productivity (for example: clients waiting for an immediate response regarding sales and support).
From the time problems related to this type of latency have been resolved, the challenge is then to raise efficiency levels by improving the joint effort of the workforce.
A new set of integrated technologies, called Unified Communications (UC), allows the convergence of vocal, data and video communication, whilst removing a number of obstacles which hinder communication, in order to allow businesses to considerably improve the productivity of their IT staff.
Unified communications involves many players (solution software publishers, vendors, video conference providers…) and numerous technologies such as email, voice, audio, video, video conferences; instant messaging, etc of which the inter- compatibility sometimes remains to be demonstrated and the complexity of the implementation process can sometimes appear to be quite frightening.
NEC has a strategy to develop other types of unified communications according to a simple approach which starts with an analysis of the client’s work environment, how the company works and the business issues that can be analyzed in order to optimize employee productivity. UC responds to this demand for raised productivity levels, but the success of an ambitious unified communications project relies on a trustworthy relationship.
NEC is committed to providing a simple solution which is adapted to the needs of each customer, through respecting the client’s demands in terms of security and high availability.
The NEC offer therefore revolves around so-called unified communications (Microsoft Exchange 2007), complete optional modules which allow the implementation of a complete solution and ready to use unified communications.
An unprecedented technological advance
A strong unprecedented technological advance, NEC is in fact the only player in the market to propose a packaged unified communications infrastructure (Servers, storage, telephony, software suites, professional services) to its clients from the same manufacturer, ensuring full interoperability and overall cohesion…
- Detailed analysis of the needs and issues of the company
- Manufacturer’s expertise for the design and provisions of the infrastructure (servers, storage, back up devices…)
- Control of the certified platform Exchange 2007 unified communications environment
- Expertise from a worldwide leading IPBX manufacturer
- A complete unified communications software suite
- Integration and overall support of hardware and required software
- Virtualization of integrated workstations.